Wyse Xenith 2 - Unable to set up connection (err=-5914)

This error, which I mentioned in the post just minutes ago, turned out to be a pretty simple fix. As I also mentioned in the last post, I'm building up a XenDesktop 7 environment to replace our current XenDesktop 5.6 Environment, and I'm trying to document all of the things that I figure out somewhere where other people might benefit from them.

Anyway, like I said, this fix was pretty simple. The error I was getting (This is in the Event Log of the Wyse Xenith 2 client) was :

• xx:xx:xx Error ERR_TCP_CONNECT_ERROR
• xx:xx:xx SSL: Unable to setup connection (err=-5914)

The error displayed user side was simply "Citrix Sign on Failed"

Turns out this is because of a change to the way XenDesktop handles connections, you have to specifically point the Xenith units to the "legacy" URL.

Previously my Xen.ini file looked like this, and this worked fine in XenDesktop 5.6:

pnliteserver=MYDDC.domain  

However, in XenDesktop 7 it needs to be this:

pnliteserver=http://MYDDC.domain/Citrix/Store/PNAgent/config.xml

This URL is defined in the Citrix StoreFront under StoreFront > Stores > Configure Legacy Support. There's a checkbox (enable legacy support) there as well that you'll want to make sure is checked.

After I made that change to the Xen.ini file I was able to connect to the Desktop.